Red flags that should end the transaction
- No prescription required. Illegal in the US, full stop.
- No licensed clinician involved — no consultation, no questionnaire reviewed by a person, no way to ask a question.
- No physical address or phone number, or an address that does not resolve to a real pharmacy.
- No pharmacist available to answer questions.
- Prices dramatically below normal generic pricing.
- Unsolicited spam email or text advertising the site.
- Foreign shipping of prescription medication into the US, which is generally unlawful for personal import.
- Payment by cryptocurrency, wire transfer or gift card only.
- Claims of a 'herbal Viagra' that works within an hour — a strong indicator of undeclared prescription ingredients.
How to verify a pharmacy in five minutes
- Check accreditation. The National Association of Boards of Pharmacy accredits legitimate digital pharmacies and publishes lists of verified and not-recommended sites.
- Check the state licence. Pharmacies must be licensed in the state they ship to. Your state board of pharmacy can confirm this.
- Confirm a clinician is involved. A named, licensed prescriber — not just an algorithm.
- Look for a real address and phone number, and try calling it.
- Check that a pharmacist is contactable for questions about interactions.
- Read the privacy policy. Health information is sensitive; find out what they collect and who they share it with.
Telehealth services vs online pharmacies
| Telehealth service | Online pharmacy | Rogue seller | |
|---|---|---|---|
| How it works | Consultation with a licensed clinician, then a prescription filled by a partner pharmacy | Fills a prescription you already have | Sells without any prescription |
| Prescription required | Yes — they arrange it | Yes — you provide it | No |
| Legal in the US | Yes | Yes, if licensed | No |
| Best for | Getting treatment without an in-person visit | Cheaper fills of an existing prescription | Nothing |
Both legitimate models are fine. The distinction that matters is whether a licensed clinician evaluates you and a licensed pharmacy dispenses to you. See our reviews of telehealth services and our telehealth vs in-person comparison.
Questions to ask any online service
- Is the prescribing clinician licensed in my state, and can I see their name?
- Which pharmacy dispenses the medication, and is it accredited?
- Can I speak to a pharmacist about interactions?
- Is this a subscription, and how do I cancel it?
- What is the total cost after any introductory offer ends?
- What happens if the dose needs changing?
- What do you do with my health data, and do you share it with advertisers?
- Will you communicate with my regular clinician if I ask?
Frequently asked questions
Is it legal to buy ED medication online?
How do I know if an online pharmacy is legitimate?
Why are some sites so much cheaper?
Can I import cheaper medication from another country?
What this is based on
We link to primary sources — clinical guidelines, regulator publications and peer-reviewed research — wherever possible. Links open on third-party sites we do not control.
- [01]U.S. Food and Drug Administration. BeSafeRx: Your Source for Online Pharmacy Information.
- [02]National Association of Boards of Pharmacy. Digital Pharmacy Accreditation and safe site listings.
- [03]U.S. Food and Drug Administration. Counterfeit Medicine.
- [04]Federal Trade Commission. FTC's Endorsement Guides: What People Are Asking.